In 1997, the government committed itself to develop Taiwan into a large pivotal center in Asia-Pacific rim. In order to implement this mega-plan, the government proceeded outsourcing the operational function of the aviation cargo transportation to private sectors.
In September 1999, China Airlines and a handful of other companies under the name of China Airlines Consortium, which had successfully won the bid from the government and subsequently granted the franchise of operation.
In December, we formed Taiwan Air Cargo Terminal Limited (TACT). On January 16, 2000, we took over the cargo terminals and became the sole one to operate both in Taoyuan International Airport and Kaohsiung International Airport in Taiwan.
Since 2002 ,TACT has started the Extension and Renovation Project to promote the operation efficiency in general ,we committed to becoming the largest and the most advanced air cargo terminal.
TACT provides superior quality with extensive space and standard operating procedures for physical cargo handling service to import, export and transshipment cargo.
General cargo
Fragile goods
Express cargo
Precision instruments
Perishables
Oversized cargo
Live animals
Thermostatic storage
Valuable cargo
Refrigerate and refrigeration goods
Dangerous goods
Premises and parking-space rental
ULD storage service
Airlines Cargo Document Handling Service
Monitoring of special shipments for the duration of storage.
24-hours digital CCTV system to monitor on freights.
24-hours for all service items provided by Customs Warehouse Autonomous Management.
Real time inquiring about freight process circumstances via www.tactl.com.
TACT uses a high-speed optical fiber e-storage system provides real time and synchronized information to A/L and forwarding companies, so customers are able to track the whole process status of their cargo.
TACT uses a high-speed optical fiber e-storage system provides real time and synchronized information to A/L and forwarding companies, so customers are able to track the whole process status of their cargo.
Our Quality Management System is assessed and registered to meet the requirements of ISO 9001 by Intertek.
We guarantee the services are:
Cordiality – Our Customer Service Section is devoted to handle customers' inquiries, complaints, requests and claims. It also provides them with real-time information concerning our operation.
Safety – The "CCTV Center" was established to uphold the safety and security of the entire TACT warehouse. 24-hours warehouse security guard patrol was provided to ensure a high level of security.
Efficiency – With the implementation of Customs Warehouse Autonomous Management, the duty staff is capable of providing 24-hours and 365-days instant and convenient one-stop services now.
Innovation – Develop and introduce new Warehouse Management System to meet the requirements of operation and paperless procedure.
Furthermore, we have also acquired another important certificate：Technology Asset Protection Association(TAPA) Certificate.
We strive for our corporate image and keep innovating, changing to meet challenge in the future：
Neatness – To uplift the self-imposed spirit.
Discipline – To strictly comply with the working discipline and morality standard.
Efficiency – To strictly comply with the working discipline and morality standard.
Profit – To gain maximum profits.
Warehouses in TPE Airport-Total land site 132,585 m² and next to 12 freighter aprons. We provide the highest quality services with the best geographical features of TPE airport, and truck docks can serve 166 objects at the same time.
Lowerable Work Stations：24 units
Cargo Storage System：4,996 Small Storage Pallet units、2,186 ULD Storage units
Automatic Porterage System：8 Elevating Transfer Vehicle units、10 Transfer Vehicle units、7 Elevator units
Digital CCTV 656 units
All separate special-goods-storage is used for：frozen goods,cooler goods,controllable temperature goods,valuable goods and dangerous goods.（Detail）
Warehouses in KHH Airport-Total land site 16,813 m² and next to 5 freighter aprons. We provide the highest quality services with the best geographical features of KHH airport, and shipping docks can serve 16 objects at the same time.
Lowerable Work Stations：6 units
Cargo Storage System：553 Small Storage Pallet units、312 ULD Storage units
Automatic Porterage System：11 Transfer Vehicle units、13 Hoist units
Digital CCTV System：185 units
All separate special-goods-storage is used for：frozen goods,cooler goods,valuable goods and dangerous goods.（Detail）
To cooperate with the business strategy by China Airlines, since April 2017 Taiwan Air Cargo Terminal,
known as TACT, started to handle the cargo document handling service for customer airlines contracted by China Airline.
The main service scope are preparing, delivering &receiving export and import cargo manifest and cargo pouch for schedule and
non-schedule passenger flights & freighters at Taiwan Taoyuan International Airport, EDI message transmission,
accepting dangerous goods & verifying requirements regulated by IATA DGR, and irregularity handling.
Presently our handling airlines include Air China(CA passenger flights), China Cargo Airlines(CK), China Eastern Airlines(MU),
China Postal Airlines(CF), China Southern Airlines(CZ), Greater Bay Airlines,(HB), Hainan Airlines(HU), Hebei Airlines(NS),
Jetstar Airways(3K), Jin Air(LJ), Korean Air(KE), Malaysia Airlines(MH),
Philippines Airlines(PR), Royal Brunei Airlines(BI), Shandong Airlines(SC), Shenzhen Airlines(ZH), Sichuan Airlines(3U),
Tiger Air Taiwan(IT), T'way Air(TW), Vietnam Airlines(VN), VietJet Air(VJ), Xiamen Airlines(MF).
Before Covid-19, we provided our cargo document handling service for around ninety flights per day.
We still provide the same service under Covid-19 by airlines flight plan as usual. We also attempt to advance the operation quality continuously.
we are looking forward to providing the best service to the most valued customer airlines in the near future.
The IT Care Task Force established in 2005 has performed the safe, professional, and fast services and also won the achievement of customer admiration. From December 2006, we expand the service in some special general cargo called as VIC (Very Important Cargo). The advantages of the task force are as follows:
Originate IT Care precision instrument process priority.
Cargo is handled by well-trained and expertized team.
Provide collaboration operation with High Technology Industry.
Cargo is well monitored and protected during the handling process.
For developing Taiwan to Asia-pacific region operation center (APROC), TACT draws up the “Extension and Renovation Project for Taiwan Air Cargo Terminal at TPE & KHH International Airport” to promote the ultimate annual handling capacity to more then 980,000 Tons and 210,000 Tons respectively.
CKS
KHH
CKS Headquarter Address: No.10-1, Hangqin N. Rd., Dayuan Dist., Taoyuan City 337, Taiwan (R.O.C.)
